Job Description

This position is responsible for managing a newly created fitness Studio focusing on wellness and relaxation for our members and invited guests. The ideal candidate will have hotel/resort “opening” experience and accustomed to working in highly collaborative and communicative team environment. In addition, a golf fitness background is highly desired. This role will have daily oversight of multiple operational areas including a yoga studio, fitness classes, and salon and spa services.    

Responsibilities

  • Manage the overall Studio operations ensuring the facility is maintained in a safe, organized and efficient manner
  • Create a welcoming environment for members and their invited guests, including greeting individuals by name, assessing individual fitness needs as requested, providing one-on-one training programs and scheduling appointments/assisting with walk-in requests
  • Oversee third party vendors ensuring the Club’s service expectations are clearly communicated and seamlessly executed
  • Create policies, procedures, checklists SOPs, and manuals; ensure compliance is being maintained in order to provide a safe, organized and clean/hygienic environment
  • Act as point of contact to swiftly and confidently complete member and guest requests
  • Demonstrate all Studio-fitness activities through self-involvement (leading by example) as it relates to wellness, fitness and displaying healthy lifestyle habits
  • Ensure all fitness services offered are supervised and conducted in a safe manner; perform regular safety checks on all equipment and escalate any hazards to the General Manager
  • Manage member feedback and provide timely updates to the General Manager
  • Manage operational aspects including purchasing, inventory, storage, cost control, and POS systems; assist with the annual budget and monitor/track variances as needed
  • Complete ad-hoc and reoccurring duties as requested

Experience and Education

  • Bachelor’s Degree with a concentration in golf fitness, physical fitness, personal training and/or relevant experience highly desired
  • Previous fitness studio experience; resort and/or hotel “opening” team experience highly desired
  • Current personal training certification required; yoga instructor certification highly desired
  • Current AED-CPR certificate required
  • Golf knowledge and golf fitness training experience highly desired

Skills Needed

  • Demonstrated leadership skills to effectively manage the operational aspects, including vendor management, in each of the service areas (yoga, fitness, salon and spa)
  • Strong relationship, communication and collaboration skills to effectively resolve member guest and co-worker requests
  • Physical abilities to effectively demonstrate fitness activities and provide proper instruction and techniques; foster an environment that is encouraging, respectful and professional
  • Ensure all policies, practices, checklists, SOPs and manuals are consistently followed to ensure safe and effective Studio operations
  • Strong verbal and written communication skills
  • Strong desire, and familiarity with, working in an environment with changing and competing priorities
  • Flexible approach, based on business demand, and able to work varying working hours, nights, weekends and holidays as needed
  • Possess a high level of self-motivation, accountability, use of sound judgement and willingness to do what it takes to get the job done
  • Demonstrate a neat and polished appearance and a confident and professional approach in all situations
  • Demonstrated confidentiality, honesty, and integrity in all situations
  • Beginning/Intermediate Excel skills and ability to perform essential math calculations used for budgeting and other analysis projects