Job Description

We have a tremendously successful team and are searching for a strong leader that possesses a passion for world class hospitality, is highly detailed and organized, and can effectively communicate with members, your team and across multiple departments. Having the experience and knowledge of high-end dining and events is a must.

This position is responsible for leading front of house staff and dining room operations for several food and beverage outlets.  This position will be accustomed to delivering 5-star service, and accountable for driving strong team performance to exceed the member’s expectations.  The ideal candidate will be comfortable working in a highly collaborative and communicative team environment and foster an environment of continued professional development for the staff.

Responsibilities

  • Exhibit strong service standards and set/maintain an appropriate service approach to exceed member satisfaction with each and every interaction

  • Display a polished, professional and high-touch dining room presence; routinely conduct table visits and build strong rapport with members           
  • Engage with members to offer wine specific information, suggestions and recommendations, assist the Director of Food & Beverage with planning and hosting and maintaining a clean and beautifully stocked wine cellar
  • Acts as server, as needed to deliver food and beverage selections to member and guests
  • Assist with professional development opportunities for the staff and foster an environment of continued coaching and mentoring to maintain a high-performance work team
  • Oversee all F&B operations in conjunction with the Director of Food & Beverage including purchasing, pricing, inventory, storage, cost control, and POS systems, and work closely with the culinary team on menu development and planning
  • Ensure that all safety, sanitation, and other operations standards are consistently met                          
  • Complete ad-hoc and reoccurring duties as requested

Experience and Education

  • Bachelor’s Degree in a related field, culinary and/or hospitality focus highly preferred
  • Previous supervisory experience in a private club setting or fine dining establishment
  • Fine dining serving experience and knowledge of fine wine and spirits highly desirable
  • Obtain required local and state licenses or certifications

Skills Needed

  • A polished, professional, and positive approach in any situation

  • Strong relationship, communication and collaboration skills to effectively partner with co-workers, the Culinary team and Front of House staff
  • Strong verbal and written communication skills
  • Strong desire, and familiarity with, working in an environment with changing and competing priorities
  • Flexible approach, based on business demand, and able to work varying working hours, nights, weekends and holidays as needed
  • Possess a high level of self-motivation, accountability, use of sound judgement and willingness to do what it takes to get the job done
  • Neat and polished appearance
  • Demonstrated confidentiality, honesty, and integrity in all situations
  • Intermediate-to-advanced Excel skills and ability to perform essential math calculations used for cost analysis projects

Job Type: Full-time