Retail Assistant at Private Golf Club
This seasonal position is responsible for assisting members and guests with retail selections in our Golf Shop. The ideal candidate will have a true passion for providing a high level of customized and personal customer service in order to build on-going relationships with our members and guests.
- Promote retail sales by providing excellent customer service
- Assess member and guest needs and provide assistance and information with special order requests, product information, etc.
- Track and maintain data on member preferences for future purchases
- Track and provide timely updates to members and guests with special request items, anticipated delivery date, etc.
- Ensure the shop is maintained in a neat and orderly manner. Stock shelves, counters and tables with merchandise in a visually pleasing manner to promote sales.
- Monitor inventory par levels and communicate merchandise re-order/special requests to manager as applicable
- Follow opening and closing duties specifically as outlined, and ensure shop is in "ready" mode for next business day
- Other duties as assigned
Education and Experience:
- High School diploma or equivalent
- Minimum of 2+ years in a luxury/high end retail/customer service environment
- Point-of-sale system knowledge a plus
- Golf industry experience preferred but not required
- Strong desire to provide individualized/personal customer service with great attention to detail. Ability to adapt/respond to different types of personalities in an effective manner.
- Polished and professional demeanor and appearance
- Excellent interpersonal and communication skills, both verbal and written, and desire to work in a collaborative, team environment
- Cash management and basic math ability (add, subtract, multiply and divide), and operate a point-of-sale system
- Display a high level of self-motivation, accountability and willingness to do what it takes to get the job done
- Demonstrate a high level of confidentiality, honesty and integrity in all situations
- May require standing for lengthy periods of time
- On occasion, may need to lift heavier items with assistance
Scottsdale National Uniform will be provided
Job Status: Full Time, Seasonal