Job Description

This seasonal position is responsible for assisting members and guests with retail selections in our Golf Shop.  The ideal candidate will have a true passion for providing a high level of customized and personal customer service in order to build on-going relationships with our members and guests. 

Responsibilities:

  • Promote retail sales by providing excellent customer service
  • Assess member and guest needs and provide assistance and information with special order requests, product information, etc.
  • Track and maintain data on member preferences for future purchases
  • Track and provide timely updates to members and guests with special request items, anticipated delivery date, etc.
  • Ensure the shop is maintained in a neat and orderly manner.  Stock shelves, counters and tables with merchandise in a visually pleasing manner to promote sales.
  • Monitor inventory par levels and communicate merchandise re-order/special requests to manager as applicable
  • Follow opening and closing duties specifically as outlined, and ensure shop is in "ready" mode for next business day
  • Other duties as assigned

Education and Experience:

  • High School diploma or equivalent
  • Minimum of 2+ years in a luxury/high end retail/customer service environment
  • Point-of-sale system knowledge a plus
  • Golf industry experience preferred but not required

 

 

Skills Required:

  • Strong desire to provide individualized/personal customer service with great attention to detail.  Ability to adapt/respond to different types of personalities in an effective manner.
  • Polished and professional demeanor and appearance
  • Excellent interpersonal and communication skills, both verbal and written, and desire to work in a collaborative, team environment
  • Cash management and basic math ability (add, subtract, multiply and divide), and operate a point-of-sale system
  • Display a high level of self-motivation, accountability and willingness to do what it takes to get the job done
  • Demonstrate a high level of confidentiality, honesty and integrity in all situations

 

 

Other:

  • May require standing for lengthy periods of time
  • On occasion, may need to lift heavier items with assistance

Scottsdale National Uniform will be provided