Job Description

This position is responsible for maintaining the cleanliness of guest villas. The ideal candidate must have a true passion for providing a high level of customer service, strong attention to detail, and accustomed to working in a highly collaborative and communicative team environment. 

 Responsibilities:

  • Daily cleaning of villas in order to keep the areas “guest-ready” at all times
  • Daily sheet changes, bed making and bathroom refresh
  • Empty wastebaskets and transport trash to the disposal areas
  • Daily laundry duties (clothing, sheets and towels) including the care of fine fabrics
  • General cleaning of interior includes: dusting, vacuuming, mopping and scrubbing of floors, wiping down of fine surfaces, windows, glass and mirrors, and mattress turns; deep cleaning of rooms performed on a regular basis
  • Regular care of fine furniture, including spot and/or stain removal 
  • Regularly communicate the need for repairs, maintenance or safety concerns 

Education and Experience:

  • High School diploma or equivalent
  • Minimum of 2+ years in a hospitality, resort or private residence setting

 Skills Requirements:

  • Knowledge of specific cleaning products to be used on specific surfaces 
  • Knowledge of fine clothing and fabric care, including ironing and steaming 
  • Experience handling multiple priorities skillfully, confidently and professionally, while delivering exceptional customer service
  • Strong relationship and communication skills to effectively partner with housekeeping team
  • Self-motivation, accountability, attention to detail, and willingness to do what it takes to get the job done
  • Must work well in a team environment and have a positive, can-do attitude
  • Good command of the English language, both written and verbal
  • Neat and polished appearance
  • Demonstrated confidentiality, honesty, and integrity in all situations